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Terms and Conditions

1. THE TERMS AND SERVICES:

(1) These terms and conditions are our terms of use and service (the “Terms”) that governs our relationship with users and others who interact with or use any product or service of Beauty Hooked (Private) Limited (“Beauty Hooked”), which includes www.beautyhooked.com (the “Site”) (the “Services”).

(2) By using or accessing the Services, you agree to the Terms, as updated from time to time, and it constitutes knowing, acceptance and acknowledgement of the Terms, and binding and valid agreement between the user of the Services and Beauty Hooked.

(3) The user of the Services (the “User”) must be at least eighteen (18) years of age and capable of entering into such an agreement, and cannot be a person barred from receiving services under the laws of the Pakistan or other applicable jurisdiction. The use of Services must be in compliance of the Terms and all the applicable laws, rules and regulations. If you do not agree to the Terms or any of its revised version, you should not use the Services.

(4) Beauty Hooked may modify the Terms at any time, with or without notice, and the continued use of the Services after a change in the Terms, or after implementation of any other new policy of Beauty Hooked, shall constitute acceptance of such change or policy.

(5) Beauty Hooked reserves its right to record, save and otherwise destroy all calls, emails and other communications between the user and Beauty Hooked. Beauty Hooked expressly reserves all its rights and remedies under the applicable law in Pakistan, or any other jurisdiction.

2. THE MEMBERSHIP:

(1) You may opt to become a member of Beauty Hooked. At a minimum, Beauty Hooked shall require you to be in complete agreement with the Terms, to provide contact information and identification details, and to submit any other form of authentication required as part of the enrolment process, which shall be determined in sole discretion of Beauty Hooked.

(2) You agree and accept the responsibility for all activities that occur under your account or password, and you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. Beauty Hooked shall not be responsible for any of your act, omission or negligence in this regard.

(3) You shall not use your Beauty Hooked’s membership for any purpose competitive to Beauty Hooked. You will notify Beauty Hooked immediately by emailing at info@BeautyHooked.com of any unauthorized use of your Beauty Hooked membership known to you, whether by you or any third party.

(4) The membership may be cancelled at any time by contacting the Customer Support as specified on the “Contact Us” page on the Site. Beauty Hooked may also terminate the membership and refuse any and all current or future use of Beauty Hooked, or any portion thereof if Beauty Hooked determines and considers, in its sole discretion, that: (a) any information provided to Hooked is untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete at any subsequent stage), (b) the membership is being used in a manner not permitted by the Terms or the applicable law, or (c) in other circumstances, as Beauty Hooked deems appropriate in its sole discretion.

3. WHAT WE DO

(1) Beauty Hooked provides the Services to assist the User in securing beauty appointments at any third party beauty establishment(s) (each as “Establishment”) and provides online content and beauty information.

(2) In response to an online request of User, Beauty Hooked directly contacts the Establishment’s computerized database of appointments. The availability of appointments is determined at the time of the query or request of the User. The User may agree to receive appointment confirmations by email after booking an appointment through the Beauty Hooked.

4. POLICY

Beauty Hooked is committed to provide superior and international quality Services to the User and Establishments. To assist us in maintaining a consistently high level of Service with the participating Establishments and patrons, User is required to cancel any appointment at least 24 hours in advance of such appointment. The User may cancel the appointment online or by calling the Establishment directly. Beauty Hooked may charge any amount it considers appropriate for such cancellation.

5. USAGE GUIDELINES

(1) The Services are being offered to User for personal use, and the User agrees to use the Services only to book and arrange appointments at participating Establishments and then honour those appointments by arriving at such Establishment on time and ordering and paying for such service. The User shall not schedule more than one (1) appointment for a same time.

(2) Any and all other uses which are unlawful or in violation of the Terms are prohibited. Beauty Hooked reservees the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel appointments.

6. REFERRAL/REWARDS PROGRAM

(1) Beauty Hooked may offer members the ability to earn credits toward future services booked on Beauty Hooked when they invite friends to become members of Beauty Hooked and those friends make a qualifying appointment in the required time frame.

(2) You may only earn credits via Beauty Hooked’s authorized member invite mechanism. Referrals outside of Beauty Hooked’s authorized channels will not result in any referral credit.

(3) You understand that referral credits are not transferable, may not be auctioned, bartered or sold, may not be pooled with other members, and expires one (1) year after issuance. You will only receive credit for the first qualifying appointment made by a friend who makes his or her first appointment on Beauty Hooked as a result of an invite from you via a Beauty Hooked authorized channel.

(4) If your friend does not follow the directions in the invite email to accept the invitation, you may not receive credit, and Beauty Hooked will have no liability to you for your friend’s failure to follow directions.

(5) You agree that having multiple Beauty Hooked’s accounts is a violation of the Terms and that sending invites to alternate email addresses or accounts or otherwise attempting to circumvent Beauty Hooked’s referral program system may, without limiting any other Beauty Hooked rights or remedies, result in forfeiture of your membership and all referral credits in your account.

(6) Beauty Hooked reserves the right to void referrals and credits earned if it suspects that the referrals or credits were earned in a fraudulent manner, in a manner that violates these Terms or in a manner otherwise not intended by Beauty Hooked.

(7) You must not conduct your own promotion in connection with our referral credit program. You may not engage in any promotional, marketing, or other advertising activities on behalf of Beauty Hooked.

(8) The credits will appear in your account within approximately 48 hours after one of your qualifying invitees makes his or her qualifying booking and that appointment has been completed. The credits earned via Beauty Hooked may only be used on Beauty Hooked and may not be used toward the purchase of a Gift Card on any other website affiliated with Beauty Hooked.

(9) The referral credit program is void where prohibited by law. Beauty Hooked reserves the right to modify or terminate the referral credit program at any time, although credits accrued shall be valid for one year from the date of posting.

(10) Should there be any tax liability for the accumulation and/or use of credits, such taxes are the sole responsibility of the User. Beauty Hooked will have no liability for any errors displayed in your account.

7. EMAIL POLICY

(1) You may receive periodic emails from Beauty Hooked if you opted to receive such email at the time of registration with the Beauty Hooked.

(2) If you would rather not receive email from Beauty Hooked, please send an email to info@BeautyHooked.com and you will be unsubscribed from receiving further mailings.

(3) The User acknowledges and agrees, however, that the User will still receive appointment confirmation emails, appointment change confirmation emails, appointment cancelation confirmation emails and other emails relating to appointments booked by the User through the Beauty Hooked, even if the User has opted not to receive periodic email from Beauty Hooked.

8. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

(1) At Beauty Hooked’s invitation, the User may submit reviews, comments, and ratings, send e-mails and other communications; and submit suggestions, ideas, comments, questions, or other information for publication and distribution to Establishments and other third parties, so long as the content is not illegal, threatening, obscene, racist, defamatory, libellous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of privacy, purposely false or otherwise injurious to third parties or objectionable and does not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam” or references to illegal activity, malpractice, purposeful overcharging, false advertising or health code violations (e.g., foreign objects in food, food poisoning, etc.).

(2) You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Beauty Hooked reserves the right (but not the obligation) to remove or edit such content but may not regularly review submitted content.

(3) In case you submit any content or material, and unless Beauty Hooked indicates otherwise, you grant Beauty Hooked a nonexclusive, perpetual, royalty-free, irrevocable, and fully sub licensable right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, and display such content throughout the world in any media.

(4) You represent and warrant that: you own or otherwise control all of the rights to the content that you submit; the content is accurate; use of the content you supply does not violate this policy and will not cause injury to any person or entity; and you will indemnify Beauty Hooked for all claims resulting from content supplied by you.

(5) Beauty Hooked has the right, but not the obligation, to monitor and edit or remove any activity or content, including but not limited to content that violates the standards of this website, as determined by Beauty Hooked in its sole discretion.

(6) Beauty Hooked takes no responsibility and assumes no liability for any content submitted by you or any third party. In such event, any such claim shall hold Beauty Hooked harmless and indemnified, including entitled to reasonable counsel fees and costs.

9. ACCESS AND INTERFERENCE

Much of the information on the Site is updated on a real time basis and is proprietary or licensed to Beauty Hooked by its Establishments or third parties. By using the Services, you agree not to:

(1) use any robot, spider, scraper or other automatic device, process or means to access the Beauty Hooked Site for any purpose without Beauty Hooked’s express written permission;

(2) take any action that imposes or may impose (in Beauty Hooked’s sole discretion) an unreasonable or disproportionately large load on our infrastructure;

(3) implement any manual processes to monitor or copy Beauty Hooked Content from the Site without express written permission; and

(4) utilize any device, software or routine that will interfere or attempt to interfere with the functionality of the Beauty Hooked Site.

10. LIABILITY LIMITATIONS

(1) Beauty Hooked is neither an agent of nor is connected with any affiliated Establishment in which the User has made an appointment.

(2) In no event shall Beauty Hooked be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is any way connected with (i) any use of the Services, the Site or its content, (ii) any failure or delay (including, but not limited to, the use or inability to use any component of the Services or the Site for appointments), or (iii) the performance or non-performance of any establishment in connection with the Services.

(3) In addition, the User specifically understand and agree that any third party directing the Users to the Site by referral, link or any other means is not liable to user for any reason whatsoever, including but not limited to damages or loss associated with the use of the Services, the Site or its content.

11. DISCLAIMER OF WARRANTY

(1) The information, programs, products, and materials contained in or accessed on the Site, including, without limitation, the Services and its content, are provided to the User on an ‘as is’ basis and without warranty of any kind.

(2) Beauty hooked disclaims all warranties, expressed or implied, with respect to the Services, the Site, its content and related materials provided hereunder including, without limitation, any warranty of merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing.

12. LINKS TO THIRD PARTY SITES

The Site may contain hypertext links to Web sites operated by parties other than Beauty Hooked. Such hypertext links are provided for the User’s reference only and Beauty Hooked does not control such websites and is not responsible for their content. Beauty Hooked’s inclusion of any hypertext links to such websites does not imply any endorsement of the material on such websites or any association with their operators.

13. SEVERABILITY

If any of the provisions, or portions thereof, of the Terms are found to be invalid under any applicable statute or rule of law, then, that provision notwithstanding the Terms, shall remain in full force and effect and such provision or portion thereof shall be deemed omitted from the Terms.

14. NO ASSIGNMENT

This Agreement and the rights granted, and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by the User, but may be so transferred, assigned or delegated by Beauty Hooked.

15. WAIVER

Any waiver of any provision of the Terms, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.

16. EFFECTIVE DATE

The Terms shall be construed and given effect from 15th February 2017.

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